Zapier

Zapier is a powerful no-code automation tool that connects over 6,000 web applications—like Gmail, Slack, Salesforce, Google Sheets, HubSpot, and Trello—allowing users to automate workflows and tasks through customizable “Zaps.” A Zap is a series of triggers and actions that execute automatically based on user-defined conditions. For example, when you receive a new email with an attachment in Gmail, a Zap could automatically upload it to Dropbox and alert you in Slack.

Key Features:

• App Integrations: Supports thousands of popular apps across categories including marketing, sales, productivity, project management, and customer support.

• Multi-Step Zaps: Chain multiple actions together to build complex workflows.

• Filters & Paths: Add conditions and branching logic to make workflows dynamic and flexible.

• Scheduled & Delayed Actions: Automate tasks at specific times or add delays between steps.

• Webhooks & Custom Code: Advanced users can integrate with custom APIs or run snippets of JavaScript or Python.

• AI-powered Automation: Create Zaps using natural language and AI suggestions.

• Team Collaboration Tools: Shared folders, admin controls, and user permissions for team plans.

Pricing Plans

1. Free:

   • 100 tasks/month

   • 5 single-step Zaps

   • Limited app integrations and no multi-step workflows

2. Starter ($19.99/month billed annually):

   • 750 tasks/month

   • Multi-step Zaps

   • Filters and Formatters

   • Premium app integrations

3. Professional ($49/month):

   • 2,000 tasks/month

   • Advanced features like Paths, Webhooks, and Custom Logic

   • Priority support

4. Team ($69/month/user):

   • Everything in Professional

   • Shared workspace, folder permissions, and collaboration tools

   • 2,000+ tasks per user/month

5. Company (Custom pricing):

   • Enterprise-grade features

   • SAML-based SSO, account manager, SOC 2 compliance, and advanced admin tools

Use Cases:

• Marketing Automation: Auto-post content, update CRM, follow up with leads.

• Sales & CRM: Sync leads from forms to CRMs like Salesforce or HubSpot.

• E-commerce: Update inventory, send shipping notifications, connect Shopify to QuickBooks.

• Operations: Automate data entry, reporting, and employee onboarding workflows.

• Customer Support: Create tickets, update users, and send satisfaction surveys post-interaction.

Who It’s For:

Zapier is ideal for small to mid-sized businesses, solopreneurs, marketers, sales teams, and operations professionals who want to eliminate manual tasks and improve productivity—especially those with limited coding experience. It’s also suited for larger teams seeking scalable workflow automation across departments.